Currently samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue.
Samsung 4 door refrigerator ice maker frozen.
In the event of a frozen ice bucket some.
Verify the ice maker is turned on.
For ice production change it so it s not lit.
The solution sent out to all samsung service techs in a bulletin is in the new post on this subject here.
If you notice your ice maker beginning to frost up there are a few steps to take before you panic.
How to reset ice maker for samsung refrigerator french door.
Voltage fan which is above the evaporator in the back of the ice room on some models.
When warmer moister air enters the ice room frost is formed which stops the small computer like d c.
Samsung ice maker not working.
The issue with samsung french door ice makers icing and frosting up and not working is due to a known leakage defect in the manufacturing process.
However there is a facebook group of more than 6 400 members calling.
I have model number rf25hmedbbsr four door frefrigerator and have had it for 5yrs now and just before warranty ran out ice maker started malfunctioning.
If your water filter has not been changed in the last 6.
Most models have an ice off icon which will light up when the ice maker is off.
Save hundreds of so do this before you call for service.
Called samsung to no avail had to bring in local repair people three times in 2017 to thaw out unit and even had the icemaker unit replaced once but unit kept freezing over.
We recently purchased a french door refrigerator by samsung rf263beaeww from best buy heavily discounted as scratch and dent 1 200 instead of 2 300 plus all the extra money.
August 8 2018 update faq blog.
If you have a samsung refrigerator with the szab001ta1 ice maker you have a problem.
If the ice maker appears to not be making any or enough ice low water pressure or a faulty water filter may be to blame.
Samsung recommends first trying to reset your ice maker as this might propel the appliance into action to defrost itself.
Samsung recommends that you change your water filter every 6 months.
When the ice maker makes small cloudy or clumped ice it could be something as simple as a dirty water filter low water pressure or high mineral deposits in your water.
The proposed class action filed over defective ice makers in certain samsung fridges has been ordered by the court to private mediation.
The parties have two weeks to mutually decide upon a mediator.
Replace the water filter in your samsung refrigerator.