A proposed class action lawsuit filed back in february 2017 alleges these ice makers are defective and have caused substantial and sometimes costly problems for consumers.
Samsung french door fridge ice maker not dispensing ice.
If the door is not closing properly check to make sure that nothing is resting against the back wall of the freezer.
Also made sure that everything was cleaned out from back of refrigerator.
There are a few factors that can cause an ice maker to not work.
The suit says owners of the affected samsung fridges have dealt with among other troubles.
If the ice maker appears to not be making any or enough ice low water pressure or a faulty water filter may be to blame.
The only time you should ever reset your ice maker is when you re not getting any ice and even then it s the last resort after other.
When i put the ice maker back in it will fill and freeze the ice but will not dump it.
Moisture or mold forms between the refrigerator doors or on top of the freezer door this is caused by high humidity energy saving by the refrigerator or incorrect usage.
The ice maker can t dispense ice while the door are open.
To determine if the motor is defective first determine if the motor is getting power.
When the ice maker makes small cloudy or clumped ice it could be something as simple as a dirty water filter low water pressure or high mineral deposits.
Ice can clump if the ice maker isn t used very often or you have the temperature for the freezer set too low.
How to reset ice maker for samsung refrigerator french door.
Certain models of french door samsung refrigerators come with built in ice makers.
If the dispenser door motor is defective the dispenser door won t open.
As a result the dispenser will not dispense ice.
However there is a facebook group of more than 6 400 members calling.
Currently samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue.
Make sure that the door seal on the edge of the door is attached properly.
Save hundreds of so do this before you call for service.
When you don t use the ice maker for a while turn the ice maker off to prevent frost from occurring.
Samsung french door refrigerator rfs267aarsxaa due to other issues i have replaced the water inlet valve and ice chute gasket those problems solved.
The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer.